Return and Refund Policy –
Wellness with Sumeet
At Wellness with Sumeet, we take pride in offering high-quality wellness and skincare products. Due to the nature of our products and hygiene standards, we do not accept returns once a product has been purchased and delivered. However, we are committed to ensuring customer satisfaction and will address concerns related to damaged or incorrect products.
- No Return Policy
- All sales are final, and returns are not accepted due to safety, hygiene, and quality control reasons.
- We encourage customers to carefully review product details before purchasing. If you have any questions about a product, feel free to contact our customer support team before placing your order.
- Refund Policy
Refunds will only be issued under the following conditions:- Damaged or Defective Products: If the product you receive is damaged, defective, or expired upon arrival, you may request a refund.
- Wrong Item Received: If you receive a product different from what you ordered, we will process a refund after verification.
- Refund Request Process
To request a refund, please follow these steps:- Email Us at connect@sculptyourimage.com or Whatsapp us on 9321037200 within 48 hours of receiving the product.
- Provide your order number, a clear image of the product showing the issue, and a brief description of the problem.
- Our team will review your request and respond within 3-5 business days.
- If approved, the refund will be processed to your original payment method within 7-10 business days.
- Cancellations
- Orders cannot be canceled once they are processed and shipped.
- If you need to modify your order, please contact us immediately after placing it. We will try our best to accommodate changes before shipping.
- Contact Us
For any issues or concerns regarding your order, please reach out to our support team:- Email: connect@sculptyourimage.com
- Phone: 9321037200
We appreciate your understanding and support as we strive to provide the best products for your wellness and skincare needs!